KML-154Nick Namé
I Am Required to Remain Professional
What it does
Strongly negative opinion held behind the thin legal wall of workplace manners.
Use it when
- The honest response would create a personnel issue.
- Customer service requires visible restraint.
- A foolish request must receive a neutral face.
For example
- The client asks whether the logo can feel more triangular without changing shape.
- “Per policy, I cannot describe that decision as deranged.”
- A customer returns an empty cake because nobody liked it.
Emotional intensity3/10
Primary reactionDisapproval
ToneDeadpan · Judgmental · Exasperated
